Gender Differences In Trust, Reactions To Trust Violation, And Trust Restoration
نویسندگان
چکیده
منابع مشابه
Trust Violation in Electronic Commerce: Customer Concerns and Reactions
The positive relationship between trust and purchase-related variables (such as willingness to buy) has been widely reported in literature. By implication, it is sometimes suggested that violation of trust will lead to negative consequences. However, there is a dearth of empirical support for the consequences of trust violation. In the current study, we examine a research model that proposes th...
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In recent years, collaborative filtering (CF) methods are important and widely accepted techniques are available for recommender systems. One of these techniques is user based that produces useful recommendations based on the similarity by the ratings of likeminded users. However, these systems suffer from several inherent shortcomings such as data sparsity and cold start problems. With the dev...
متن کاملTrust Restoration in Electronic Commerce
This paper proposes a model addressing the rebuilding of post-violation trust in B2C electronic commerce. The model uses expectation-confirmation theory and provides empirical verification for the factors affecting post-violation trust rebuilding and the association between them. The factors are perceived trustworthiness, confirmation by trust restoration, satisfaction and continuance trust int...
متن کاملTrust Modeling and Management: From Social Trust to Digital Trust
This chapter introduces trust modeling and trust management as a means of managing trust in digital systems. Transforming from a social concept of trust to a digital concept, trust modeling and management help in designing and implementing a trustworthy digital system, especially in emerging distributed systems. Furthermore, the authors hope that understanding the current challenges, solutions ...
متن کاملGender Differences in the Relational and Collective Bases for Trust
A variety of research suggests that men and women differ in their interdependent orientation: whereas women tend to be more relationally interdependent, men tend to be more collectively interdependent (e.g. Gabriel & Gardner, 1999). The current study sought to investigate differences in interdependence within the domain of trust. In particular, the authors predicted that men would tend to trust...
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ژورنال
عنوان ژورنال: Decyzje
سال: 2020
ISSN: 1733-0092,2391-761X
DOI: 10.7206/dec.1733-0092.140